Privacy Policy

Last updated: April 2026

Optinex ("we", "our", or "us") respects your privacy and is committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

We may collect the following types of information:

• Account information (username, email, password)
• Network design data (sites, nodes, cables, topology)
• Usage data (features used, activity logs)
• Billing and subscription data

2. How We Use Your Information

We use your data to:

• Provide and maintain the Optinex platform
• Process subscriptions and payments
• Improve system performance and features
• Ensure security and prevent misuse
• Provide customer support

3. Data Storage & Security

Your data is stored securely on our servers and protected using industry-standard practices. We implement access controls, encryption where applicable, and monitoring systems to safeguard your information.

4. Data Sharing

We do not sell or rent your personal data. Your information may only be shared with:

• Trusted payment providers for billing purposes
• Service providers required to operate the platform
• Authorities when required by law

5. Data Retention

We retain your data as long as your account is active. You may request deletion of your account and data at any time.

6. Your Rights

You have the right to:

• Access your data
• Request correction or deletion
• Stop using the service at any time

7. Cookies

We may use cookies or similar technologies to enhance user experience and track usage analytics.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us at:
support@genlb.net